Frequently Asked Questions
When should I submit my cake inquiry?
To guarantee availability for your desired date and cake design, it is advisable to submit an inquiry at least 30 days prior to your event. Please note that orders are confirmed on a first-come, first-served basis, upon receipt of a deposit.
Is delivery included in my order?
Delivery services can be included for an additional fee within the Greater Toronto Area (GTA) to ensure your cake arrives safely and on time for your special occasion. Let us handle the transportation logistics so you can focus on enjoying your event.
What should I do once the cake is picked up?
To ensure the cake's stability during transportation and maintain its condition upon arrival, it is crucial to securely place it in a cool, air-conditioned vehicle on a flat surface. Never leave the cake unattended and handle it gently while in transit. Place the cake on a level, shaded area away from direct sunlight once at the destination. If serving the cake later, store it in the refrigerator and take it out approximately an hour before serving to allow it to adjust to room temperature.
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